FAQs

Frequently Asked Questions

1. What makes Gush Hair extensions different from others?
Gush Hair extensions are crafted using premium-quality synthetic fibers that look and feel natural. Each set is soft, tangle-free, and designed to blend seamlessly with your own hair for a flawless finish. Our focus on comfort, durability, and style sets us apart.

2. Are Gush Hair extensions made of real human hair?
No, we use high-quality synthetic hair that mimics the look and feel of real hair. Our synthetic fibers are lightweight, long-lasting, and require minimal maintenance—making them perfect for everyday wear.

3. Can I style Gush Hair extensions with heat tools?
Our synthetic extensions are heat-resistant up to a certain temperature. We recommend using low heat (under 180°C / 350°F) and always doing a strand test first. For longevity, avoid frequent heat styling.

4. How do I choose the right shade for my hair?
We offer a variety of shades to match different hair tones. You can refer to our shade guide on the product page or reach out to us on Instagram or email with a clear photo of your hair in natural light—we’ll help you find your perfect match!

5. How long do Gush Hair extensions last?
With proper care, your Gush Hair extensions can last 6–12 months or more. Always store them properly, brush gently, and follow our care instructions to extend their lifespan.

6. Can I wash Gush Hair extensions?
Yes! Wash them gently with cold water and a mild, sulfate-free shampoo. Let them air dry flat. Avoid heavy conditioning, as it may weigh the hair down and reduce volume.

7. Will the extensions damage my natural hair?
Not at all. Our clip-in extensions are non-damaging and super easy to apply and remove. They’re designed for comfort and won’t pull or strain your natural hair when used correctly.

8. Are the extensions suitable for all hair types?
Yes, Gush Hair extensions are designed to work with a wide variety of hair textures and lengths. Whether your hair is straight, wavy, or slightly curly, our clip-ins blend beautifully.

9. Can I return or exchange my order?
Due to hygiene reasons, we only accept returns or exchanges on unopened, unused products in their original packaging. Please refer to our return policy for full details.

10. How long does shipping take?
We typically dispatch orders within 1–2 business days. Shipping times vary by location, but most orders are delivered within 3–7 working days. You’ll receive a tracking link once your order ships.